BlackBerry Adds Relay Service

TMCNet.com reports that Sorenson Communications launches SIPRelay (Sorenson IP Relay) Mobile for BlackBerry smartphones. It works like a regular relay service. BlackBerry users download the software the first time they use it.
The user enters the phone number to call. An operator calls the phone number and relays the deaf person’s messages by voice and types the hearing person’s responses. You can watch a video showing how it works. No captions — ASL only.
SIPRelay also offers VCO and other relay services.

2 comments

    • R on June 13, 2008 at 7:14 pm

    Meryl,
    Is this an optional download or is it something that’s shoved down Deaf BlackBerries without regard to choice?
    – R

    • Meryl on June 13, 2008 at 8:12 pm

    Here’s BlackBerry’s FAQ page for the deaf and HoH.
    BlackBerrys can use AIM and in turn, they can use SprintIP relay through the AIM service. So I am sure this is one of a few options. However, my husband has had trouble staying connected to AIM and other IM services on his BlackBerry.
    IP-Relay offers a service for BlackBerrys, too.

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