Shawn Henry’s book, Just Ask: Integrating Accessibility Throughout Design, is available online. Yes, the entire thing. Henry provides two persona examples of people with disabilities. Personas help Web designers visualize a Web site’s target market and design for that market. Thought it worthy of sharing in this blog.
One persona is a retiree with macular degeneration and the other is a college student who is deaf.
Henry does a good job with the college student. Although, I think many deaf people use a cell phone with a QWERTY keyboard. I could be wrong, but many of the deaf bloggers say they use a Sidekick or other cell phone with QWERTY. I’ve gotten to the point where I don’t use a TTY anymore — however, I am sure that’s not common especially those with many friends who are deaf. I prefer using instant messenger to make my relay calls as the computer is faster than a TTY.
Henry does account for differences, “Remember that people are diverse. Be careful not to assume that all users, including users with disabilities, use the product the same way.”