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Operator! Operator!

As one who uses a relay service to make phone calls, I prefer to connect with humans instead of dealing the mile long recorded-message hell. It takes a long time for the operator to type the entire recording and by the time it ends, the phone has hung up. 1-800-Annoy me now shares a few workarounds for going straight to a live operator. Is it no wonder Southwest Airlines is successful? They have live operators handling every call.